FAQ

EXCHANGE POLICY 
Feelyn does not currently offer refunds. We offer exchanges or store credits within 14 days of receiving your item(s). To be eligible for an exchange, your items must meet all Return Criteria found here. 

HOW DO I EXCHANGE MY SUIT?
 Please send us an email at  info@feelynswim.com to begin the exchange process. Please include your name and your order number in the email. Please review our Exchange Policy prior to starting your return and ensure all Return Criteria are met. 

WHAT SIZE SHOULD I ORDER?
Please refer to the size chart on our website for guidelines. We also have a description of each suit to help you with the fit. Please note if you prefer more coverage, we recommend sizing up. 

WHEN WILL MY ORDER SHIP?
All our orders are processed and shipped within 1 to 2 business days from the date you place your order. Once your order is shipped, you will receive a tracking number. 

HOW DOES COVID-19 AFFECT THE SHIPPING?
Orders will continue to be processed within 1 to 2 business days from the date of purchase. Shipping carriers may experience delays due to COVID-19. Please continue to track your order for an expected delivery date. 

WHAT ARE THE SHIPPING OPTIONS?
Feelyn ships worldwide. Once you receive your tracking number, you will be provided with an estimated time frame for your delivery date. We offer express and standard shipping. 

HAVE A QUESTION WE HAVEN’T ANSWERED?
Feel free to reach us at info@feelynswim.com for further questions or concerns.